04 — Experience
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Dec 2021 — Present
Principal Engineer at Taylor & Francis Group
- Building an AI customer support assistant that resolves Salesforce order queries, Stripe payment issues and internal knowledge requests through tool-based AI workflows.
- Designing systems where AI agents interact with real business systems to automate workflows and improve user experience.
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Aug 2019 — Feb 2022
Frontend Architect at UnitedHealth Group
- Architected a reusable Angular platform adopted across multiple enterprise teams.
- Built CI/CD pipelines with Docker, Helm and Azure Kubernetes Service.
- Improved scalability and maintainability through a modular architecture.
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Oct 2018 — Jul 2019
Solutions Consultant at Iris Software
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Jul 2016 — Jul 2018
Technical Architect at HCL Technologies
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Aug 2014 — Jun 2016
Senior Associate at Publicis Sapient
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Aug 2012 — Jul 2014
Senior Software Engineer at WebEsperto
- Built mobile and responsive browser apps with HTML5, jQuery, AngularJS, FabricJS and Bootstrap, with PHP and various CMSs on the backend.
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Feb 2010 — Jul 2012
Flex Developer at Sparx IT Solutions
05 — Education
Master of Computer Applications
Gautam Buddha University
2007 — 2010
Master of Computer Applications
IIMT Management College
2004 — 2007
BSc, Mathematics
Multani Mal Modi College, Modinagar